Frequently Asked Questions
Everything you need to know about ordering, using and returning Mediaforce Global products.
Orders & Shipping
Most orders ship within 1–2 business days and arrive within 4–7 business days domestically. You'll receive a tracking link by email as soon as your order ships.
Yes, we ship to select international destinations. Shipping costs and delivery times are calculated at checkout based on your address.
Visit our Track Order page and enter your order number and email address to see the latest status.
Yes, Cash on Delivery is available on eligible orders within India. You can select it at checkout.
Product & Usage
Yes. Our core herbal ingredients are sourced from certified organic farms, and every formula is free from parabens, mineral oil and synthetic fragrance.
Most customers massage a small amount onto the affected area 2–3 times daily. See the product page for full usage instructions.
We recommend consulting your physician before using any herbal product during pregnancy or while nursing.
Herbal supplements can interact with certain medications. Please consult your healthcare provider before starting any new supplement.
Returns & Refunds
Unopened, unused products can be returned within 15 days of delivery. See our Returns Policy for full details.
Once your return is received and inspected, refunds are typically processed within 5–7 business days to your original payment method.
Payments
We accept major credit and debit cards, UPI, and Cash on Delivery on eligible orders.
Yes, all payments are processed through encrypted, PCI-compliant payment gateways. We never store your full card details.