Privacy Policy
Overview
This Privacy Policy explains how Mediaforce Global LLC ("we," "us," or "our") collects, uses, shares and protects information when you visit or make a purchase on this website.
Information We Collect
- Contact information such as your name, email address, phone number and shipping/billing address
- Order information such as products purchased, order value and payment method (we do not store full card numbers)
- Device & usage information such as IP address, browser type and pages visited, collected automatically via cookies and similar technologies
- Marketing preferences, including whether you've opted in to receive SMS or email marketing
How We Use Your Information
- To process and fulfill your orders, including shipping and customer support
- To send transactional communications like order confirmations and shipping updates
- To send marketing communications (email or SMS) if you've opted in — you can opt out at any time
- To improve our website, products and customer experience
- To detect and prevent fraud and abuse
SMS Marketing Consent
If you enter your mobile number and check the optional, unchecked SMS consent checkbox on our website, you agree to receive recurring automated marketing text messages (e.g. cart reminders) from Mediaforce Global LLC at the number provided. Consent to receive SMS marketing is not a condition of any purchase.
Program Description
By subscribing, you may receive promotional offers, herbal tips, product announcements, and restock notifications by SMS. Message frequency varies (for example, up to 4–8 messages per month). Message and data rates may apply, depending on your carrier and plan.
Opt-In Method
You opt in by voluntarily entering your mobile number into our website's SMS sign-up form and affirmatively checking the SMS consent checkbox, which is unchecked by default. We do not add phone numbers to our SMS program without this affirmative action.
How to Opt Out
You can cancel SMS messages at any time by texting STOP to the number you received messages from. After you send STOP, we will send a one-time confirmation that you have been unsubscribed, and you will receive no further messages unless you opt in again. For help at any time, text HELP, or contact us via our Contact page.
Carriers & Delivery
Carriers are not liable for delayed or undelivered messages. We are not responsible for delays or failures in message delivery caused by your wireless carrier or device.
No Sharing of Opt-In Data
No mobile information, including SMS opt-in consent or phone numbers collected for SMS marketing purposes, will be shared with third parties or affiliates for their own marketing or promotional purposes. This text messaging originator opt-in data and consent is excluded from any information we share with third-party service providers described elsewhere in this Privacy Policy, and will not be shared with any third parties for purposes unrelated to providing you the SMS service you signed up for.
Cookies
We use cookies and similar technologies to operate our website, remember your cart and preferences, and understand how visitors use our site. See our Cookie Policy for details.
Sharing Your Information
We do not sell your personal information. We may share information with:
- Shipping carriers and fulfillment partners, to deliver your order
- Payment processors, to securely handle transactions
- Service providers who help us operate the website, email/SMS platforms and analytics
- Law enforcement or regulators, where required by law
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing or the sale/sharing of personal information. See our GDPR / CCPA Compliance page for region-specific rights and how to exercise them.
Data Retention & Security
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. We use industry-standard safeguards to protect your information, though no method of transmission or storage is 100% secure.
Children's Privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact Us
Questions about this Privacy Policy? Reach out via our Contact page.